Frequently Asked Questions

What can I get free of charge?

You can play one quiz a day without subscribing – any quiz of your choice. You can also ask our very own Artificial Intelligence 3 questions a day on any of our quiz pages. The owners of Education Quizzes have always believed that you should be able to “try before your buy”!

What do I get with a subscription?

You’ll get unlimited access to all our quizzes on any device, anytime. Each subscription includes two separate logins, so two children can have their own accounts. Each login records the date and score of every quiz played – and lets the user ask up to 30 AI questions a day on any quiz page.

How many children can I enrol?

Every subscription includes two separate logins by default. If you have more than two children, please let us know by email and we will then upgrade your account free of charge.

How much does a subscription cost?

Subscriptions cost £14.50 a month or £89.50 a year.

LEARN ABOUT SUBSCRIPTIONS

Can I upgrade from a monthly to an annual subscription?

Yes – just cancel your monthly subscription and then purchase an annual one once the monthly one finishes. Or email us and we’ll sort it for you

Can I re-subscribe and access my previous playing record?

If you leave us, we will be delighted to welcome you back but unfortunately, your previous playing record will have been deleted – sorry but we have to comply with GDPR regulations!

What do I do if I forget my username or password?

Our login page has a ‘Need help with your password’ option. You will need to enter either the email address you used to register with us or your Education Quizzes username. You will then be provided with a link via email to reset your password. If you have forgotten both of these, please contact us via email at admin@educationquizzes.com.

How do I cancel my subscription?

You can cancel your subscription at any time. When you are logged in, go to the 'Your Account' section which is found at the top right of the screen. Scroll down to the 'Cancel my subscription' button. Alternatively, you can email us at admin@educationquizzes.com and we will cancel it for you.

What details do you need when I subscribe?

We ask for as little information as possible so there is no danger of your personal details being hacked. All we need is your first name (so we know what to call you!) your email address (so that we can send you password resets when required) and a unique username and password.

How do you protect my details?

When you make a payment to Education Quizzes, your card details are never seen or stored by us. All card transactions are handled securely by our trusted merchant providers (PayPal and Stripe), who use industry-leading encryption and security systems. We will never ask you for your card number or bank details.

Can I change my password?

Yes. As a subscriber, if you are logged in you simply go to ‘Your Account’. There you will find a ‘Change your password’ option. Please note that as an additional security precaution, we do not have access to your password because it is encrypted.

Will my details be revealed to anyone else?

Your details will be safe with us and won’t be given or sold to any other individual or company. See our Privacy Policy.

How do I know the AI is safe for children to use?

The AI is powered by OpenAI’s GPT and is designed to answer only quiz-relevant questions. We’ve also added safeguards to ensure all interactions are safe, age-appropriate, and focused on learning. That's why we call it Safe AI.

Is Neurodiversity Supported?

Yes - Research highlights that quizzes are an excellent learning tool for neurodiverse children. To build on this, we now provide optional reading aids that all visitors can use to improve comfort and focus.

Can I use Education Quizzes on a phone or tablet?

Absolutely. Education Quizzes works on all modern devices, including phones and tablets. All you need is a web browser and an internet connection.

Do I need to install anything to use Education Quizzes?

Nope – everything runs in your web browser, so there’s no need to download or install anything.

Who writes the quizzes?

All our quizzes are written by experienced teachers who know the curriculum inside out – and understand the pain points students often face.

How often are the quizzes updated?

We regularly review and update our quizzes to reflect curriculum changes and improve accuracy. You can help too by using the 'Report an Error' button if you spot anything that needs fixing.

How do I find quizzes on a particular subject?

Navigating to a quiz on any particular subject is an easy 3-step process:

1. Click the Curriculum (age group) you require from the coloured band near the top of every page
2. On the page that appears, click the subject you require
3. On the page that appears, click on any of the clearly-labelled quizzes

How do I search for a specific quiz or topic?

You can use the quiz search box at the top-right of most pages. Simply type what you are looking for and then you will be provided with a list of any questions that contain the word(s) searched for. Note that the list is in the form of links.

How do I know which quizzes I have played?

If you are subscribed and logged in, then each time you go to a quiz listing page you will see your personal record for each played quiz - date played and your score.

How is my score recorded if I abandon a quiz before it is finished?

Your score will not be recorded unless you finish a quiz.

Can I play a quiz more than once?

Yes, you can play the quizzes as many times as you like. Your highest score to date will be recorded.

Why do some individual quizzes have numbers after their title?

The numbers allow each quiz to be uniquely identifiable. If a subject can’t easily be covered in one quiz, more will be included for a comprehensive learning experience in that area.

Can I view my overall performance to date?

When signed in you can check out your quiz statistics in the ‘Your account’ section. You can view a report of your quizzes played with the score, the date you last played and average score.

Can I view my child/children’s performance to date?

As a subscriber you will have two separate logins. As a parent you are able to view how your children are performing within the ‘Your account’ section. Simply click on the ‘Report’ button next to your child’s username. You can view a report of the quizzes played with the date and score.

How do I report a suspected error?

When you are subscribed and logged in, you will see a ‘Report an Error’ option at the bottom of each individual quiz. Clicking the button will take you to a form where you can give details of the error. We’ll investigate the issue with the quiz writer and update the quiz if needed.

Have you got a sitemap?

Yes. From our Quiz List and Sitemap page you will find a list of every single page (and quiz) on the site. It might be a good idea to bookmark it if you find it easier to navigate the site that way!

How do I find your terms and conditions and your privacy policy?

There are various links at the bottom of every page including terms and conditions and privacy policy - click the one you require.

Are the quizzes copyrighted?

All of our quizzes are subject to copyright restriction and cannot be produced without our written permission.

Can schools, teachers and tutors use your quizzes in class?

Yes. While our platform is primarily for home use, we often allow schools free access. Just drop us a line and we’ll be happy to help.

How do I contact Education Quizzes?

You can contact us by email at any time. We aim to respond within an hour or two but at weekends it might take a little longer!

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